If a Private Lesson student withdraws from your program, follow these steps:
Search for the student, then after you click on their name, click on the name of the lesson under the Active Enrollments tab.
If the lessons have attendance taken, these lessons cannot be deleted.
If you want to cancel ALL lessons, past, future and unscheduled:
- Click the Cancel Lessons link
- Do the same with any lessons in the Unscheduled lessons tab
You should really only use this option if you are sure no lessons have been taught or paid for.
If you want to cancel ALL future and unscheduled:
- Click Cancel Enrollment
Using this option WILL change the student's status to DROPPED.
Why Can't I Cancel This Lesson?
ASAP won't let you cancel a lesson when attendance has been taken for that lesson. This is because the attendance record is tied to that lesson, and if you remove the lesson you remove the attendance record and any payroll information that's tied to it.
You can still cancel lessons that were scheduled for dates in the past, as long as no attendance was taken for that lesson.