How are refunds handled?

The specifics of this are up to your organization.  However, these are the nuts and bolts of how they work and how some clients have chosen to handle this.  If a student registers with a credit card, the refund is given to the card that was initially used to process the transaction, typically minus the ASA service charge.  If a student registers with a check, once the check has been cleared, the refund is given via check, typically minus the ASA service charge.  If a student registers with cash, the refund is given via check, typically minus the ASA service charge. Refunds can only be given between 24 hours AFTER a transaction is processed thru the next 120 days.

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