Unable to process a refund through ASAP (Authorize.Net)

If you are having an issue refunding payments due to an error code generated, this may be an issue with your Authorize.Net settings. An error code 33 is generated when trying to process a refund for a transaction with a required field that is not complete. Here is an example of what the error code may look like:

Because of a setting in Authorize.Net, it is not allowing to process these particular transactions. Listed below is what the code is and a solution for it:


Have more questions? Submit a request


Powered by Zendesk