How do I record a credit card payment that is outside of my payment gateway?

Some times you run in to a situation where a credit card payment is taken but the transaction takes place outside of ASAP. Well, recording this transaction is pretty simple. We record these in our system as an Offline Credit Card transaction. This is done much the same way as recording any other non-payment gateway transactions such as cash/check/etc. To do so, you would just need to go to the invoice and select "Accept Payment". From there, you would just select "Offline Credit Card" and enter in the amount and any notes associated with it:


Just to note, there's not a way to change the date of payment. So whatever time of day the payment is entered in ASAP is the time it will display in any financial reports. Make sure to leave detailed notes if the date/time differ from when the payment was actually received.

Have more questions? Submit a request

Comments

Powered by Zendesk