Registrar Resources Guide


This resource list is a compilation of key support articles on the registration process. Visit the Support Site, ASAP University to browse other topics or contact support for assistance.


Common questions about updating Household accounts

Learn about the course/class hierarchy

Understand time periods and how to create a new time period

Find a student

Merge duplicate student accounts

Edit a household account

Change a student's password

Find or edit a class

II. Registration Process for Classes and Private Lessons


Register a student using quick enroll (video)

Register a student using "Add New"

Private Lessons:

Enroll a student in a private lesson



View the waitlist

Waitlist students and enroll students from a waitlist

III.  Working with Invoices: Payments, Refunds and Credits

Browse all topics related to payments, refunds and credits within ASAP on the Support Site.

Locate the family account

Change registrant

Reschedule a lesson

Cancel a lesson

Drop a student and giving a refund/credit

Cash out credit

Transfer a student

Add items to invoice

IV. Email

Browse all topics related to emails and notifications from ASAP on the Support Site.

Send emails with an email template

V.  Reporting

View topics related to financial and general reporting by clicking on the above link.

Have more questions? Submit a request


Powered by Zendesk