When you first starting using ASAP, you may have clients with existing balances in your legacy system. You can enter those balances following these steps:
- Go to Find > Student and select your student
- Click on the Invoice tab and select Create a Blank Invoice
- Click the Add Items button and select Fee
- Complete the information about the balance. The information you enter here will appear on your customer's invoice
You can choose to email the invoice to the student or simply leave the invoice on the account. When the user logs in to their account online, they will see an alert that they have balance due and a link to go direct to a payment page.