FAQs: Most popular!!!
It might seem a touch redundant, but these are, in fact, the most frequently asked of all of our frequently asked questions!
- Send a link / URL to your staff so they can log into ASAP
- ASAP Development Process
- Site slow downs, processing issues, and maintenance
- ASAP Security and Backup Information
- Why don't I see a class I just created in my public website? The course group is showing up and so are other classes within that course group. (Setup and Use)
- I don't see the listing (Course Group) on the left nav panel on my public page that I expect to see. Why might this be happening? (Setup and Use)
- I'm searching for a student on my admin site and I can't locate him/her. What should I do? (Students and Customers)
- Why don't I see the courses I created on the Courses list? (Course and Class Management)
- I added/changed fees to a course that already has classes created. How do I apply those fees to the existing classes? (Course and Class Management)
- Why do I see incomplete registration form information for a student? The responses are required. (Students and Customers)
- I accidentally refunded to check / cash / offline credit card but I mean to refund to the original credit card that was used to purchase the class in the first place. What do I do? (Financials)