Financial FAQs
- Adding a payment plan to classes in multiple time periods
- Cancelling Credit Card/ACH Payments
- Hosted Order Pages (HOP) payment gateway FAQs
- Why I can't I process multiple refunds to a credit card?
- Writing off debt on an account
- ASAP Credits and Adjustments
- Stripe - settings to enable processing
- How do customers make a partial payment on an invoice?
- How do I email an account statement to an individual family?
- How do I record a credit card payment that is outside of my payment gateway?
- How come I can't edit or remove the price of an invoice item?
- Service, convenience and transaction fees
- Edit printed invoices
- Can I back date a payment or invoice in ASAP?
- When do I use Recalculate, Make Adjustment or Add Discount?
- Having issues with your payment gateway not processing transactions?
- How do I change or remove a payment method/amount on an offline transaction record?
- How do I let my students pay an invoice from an email?
- I need to charge an extra fee on an invoice. How do I do this?